Cross-system integration failures
What's the costliest scenario for any software company? When your entire development team must halt progress to troubleshoot a mysterious system failure.
Endless third-party dependency troubleshooting
When a third-party service fails, you need immediate visibility into the exact failure point.
SLA breaches and reputation damage
When a software company fails to resolve issues promptly, market reputation can deteriorate rapidly
Customer support team overwhelm
During extended outages, client pressure intensifies and cascades directly onto your team—a scenario no company wants to face.