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In IT support, fast and precise communication is essential. Qeedio Notifier ensures effective notification delivery, making messages clear, relevant, and free from unnecessary noise.
Our notification filtering system is built on extensive IT experience. We understand that not every alert needs to be sent—sending thousands of emails within minutes after an incident would only create noise instead of actionable information.
During Qeedio onboarding, all processes are categorized with the appropriate severity level. Based on severity, additional parameters such as allowed number of failures or delay thresholds are automatically set. This ensures that alerts are triggered only when necessary.
The default settings may not always fit every case, so each process can be fine-tuned in detail to match specific needs.
When a key process exceeds its safe operational limits, Qeedio Notifier immediately sends a well-structured message to the responsible person. The notification includes detailed issue information along with a suggested solution—either AI-generated or pulled from the internal Knowledge Base.
This enables IT teams to respond quickly, minimize the impact of incidents, and maintain a high SLA.
To ensure maximum flexibility, Qeedio Notifier supports a wide range of communication channels. Alerts can be received via:
Email, Telegram, Microsoft Teams, Slack, SMS.
With these options, you always have critical information at your fingertips, ensuring that IT teams can respond swiftly without unnecessary distractions.
With Qeedio Notifier, you get the right information at the right time—without information overload!
