The new generation of IT support
Get freed from watching your IT by people and get your business completely under control. Let the machines do the work.
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Get freed from watching your IT by people and get your business completely under control. Let the machines do the work.
Thanks to Qeedio and its AI models, you'll be able to fix the issues long before any issue even happens.
Qeedio measures each process run duration and success rate. It then compares these data with their long-term historical values. When a process runs differently than its long-term average, it usually indicates a potential future system failure.
You can know about these trends in advance, and solve the problem without unexpected and costly outages.
Qeedio AI function "Suggestions" predicts the future operation of your critical processes and notifies you about those expected to fail soon.
Everything is sorted by severity and linked with responsible IT support teams to prevent spamming the entire company.
Does your company depend on a process that has to finish every time sharp on time? Not always everything goes smoothly. But still, you can keep things under control. Qeedio warns you in sufficient advance to get prepared for further action.
Thanks to Qeedio’s Knowledge Base, your IT specialists receive not only alerts about the issue but also instructions on how to solve it (its solution). New issues come with AI-generated possible solutions that you can confirm as valid or adjust. Either way, specialists will never search for the solution to a recurrent issue twice: a confirmed solution is always at hand.
All available data to solve the issue are presented in one place, and they are well structured. Qeedio thus eases unnecessary tasks and saves valuable time.
You can manage Qeedio through a secured and easy to use web interface. It is available on any device so that you can use it even on your mobile phone.
Intellisense - our smart settings tool - will help you with the initial set up and with overall maintenance so that it brings you the highest possible value.
Qeedio Notifier sends a well-structured message when the process unexpectedly changes its status. Responsible person receives not just complete information about the issue but also solution instructions (AI solutions and Knowledge Base). Thanks to Qeedio notifications, you will speed up your IT support, reduce costs, and maintain the highest SLA at the same time.
Notifications are available through your e-mail and a wide range of communication apps. You will always have them where it suits you the best.
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Qeedio Analyzer helps you to understand processes and their operation over time. You can view data in any analytical tool (e.g. PowerBI, Qlik, Excel, etc.). Take a look at your data to find out which processes have the longest runs or a poor success rate (the most unsafe ones), and needs your attention. Get your processes under control.
You may access data themselves through the universal REST API dataset so that you can use them with any analytical tool you like to work with (PowerBI, Qlik, Excel, etc.).
Qeedio is a cloud service built on the Microsoft Azure platform. It consists of three main parts: a constantly improved knowledge base (database of solved errors, malfunctions, and threats), an automatic notifier, and a smart process analyser.
Qeedio integrates process monitoring which comes from information systems, and IT infrastructure monitoring apps - usually provided by large systems like Nagios, Zabbix, etc., and it puts acquired data together into context.
With System Overview, your IT will always know wether the error correlates with infrastructure usage.
Qeedio Process Guard is primarily for:
Qeedio is a cloud service, so installation is not required. The only component installed in the customer environment is a Dataloader: a Windows service that reads technical and operational data about defined business processes, and that transmits and stores them through a highly secured channel to the Qeedio data warehouse. Deploying and connecting Dataloader to monitored systems is very simple, but we will be happy to assist you if necessary.
There is no need to worry. Data transmission between Qeedio Dataloader and data warehouse is highly secured. We use all available Microsoft Azure security tools for maximum security. Moreover, Dataloader does not have access to your sensitive business data. Qeedio only uses technical data regarding the run of monitored systems.
An on-premise solution is available, but we do not recommend it. You lose one of the great benefits of the system: shared global Knowledge Base of solutions. Your database will be discovering already discovered. Your IT specialists will have more work with identifying errors and managing them in the knowledge database. On top of that, the on-premise solution is and always will be more demanding to maintain, and is and will be significantly more expensive than our cloud service. For that reason, we do not actively offer on-premise solutions.
With Qeedio, you may monitor any system that provides or stores information about running the implemented functions and services. You may monitor your system with Qeedio Dataloader if it, for example, stores its operational data into the database, file, or makes them available through API. Operational data as function or process IDs with their run start times, and end times; information about the current state, and successful/unsuccessful termination. The only requirement is the creation of the necessary connector with which we will readily help you.
For one installation of the Zabbix monitoring system, you only need one license (Dataloader). As a general rule, you have to purchase one license (Dataloader) per one data source (SQL Server, Information system, etc.).
Yes, we have SQL Dataset and Rest API that are ready to be used with most commercial analytics tools. Besides PowerBI and traditional MS Excel, you can use SAP Analytics, Dundas BI, QlikView / QlikSense, Zoho, Tableau, and others.
The service is charged monthly, and we base the price on the number of monitored services (Dataloaders). Please contact us for an individual price offer.
